Aarni Heiskanen

Aarni Heiskanen, a Finnish construction innovation agent, is hailed as a Top 100 influencer in construction. Aarni has been a pioneer in computer-aided design, he has co-founded a business software company, and worked as a certified management consultant. He runs AE Partners, a business development company. Aarni holds a master's degree in architecture.

Ten Tips To Create Memorable Client Experiences

Ten Tips To Create Memorable Client Experiences

I had a chance to attend a panel discussion on the future of design. One of the themes for the discussion was customer experience.  It is a topic many AEC companies don’t seem to care too much about. We’ve been taught that in B2B relationships, price and competence are the only things that matter. This […]

Achieve Profitability by Choosing the Right Clients

Achieve Profitability by Choosing the Right Clients Residential

Does our company have the right clients, and does it pick the right projects? AEC company owners and management teams don’t ask these questions as often as they should. Experience has shown how the same client and projects can be profitable for one company yet unprofitable for another.

Innovation at SOM

Innovation at SOM SOM

KA Connect 2012 is a knowledge and information management conference for the AEC industry. The focus this year was on three intersecting trends driving the future of practice – research, marketing, and technology. There are many interesting presentation recordings available at  KA Connect’s website. I picked this one with Nicholas Holt, Technical Director at Skidmore, Owings […]

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