I had a chance to attend a panel discussion on the future of design. One of the themes for the discussion was customer experience. It is a topic many AEC companies don’t seem to care too much about. We’ve been taught that in B2B relationships, price and competence are the only things that matter. This […]
Category: Features
Achieve Profitability by Choosing the Right Clients
Does our company have the right clients, and does it pick the right projects? AEC company owners and management teams don’t ask these questions as often as they should. Experience has shown how the same client and projects can be profitable for one company yet unprofitable for another.
How to Eliminate Digital Design Problems
A study has found that digital design needs to be supported with strong management processes. Otherwise, unintended and negative consequences could arise.
A Creative Engineer Is Not an Oxymoron
Is being creative in a construction project the prerogative of the architect? Are engineers expected or even allowed to be creative?
Innovation at SOM
KA Connect 2012 is a knowledge and information management conference for the AEC industry. The focus this year was on three intersecting trends driving the future of practice – research, marketing, and technology. There are many interesting presentation recordings available at KA Connect’s website. I picked this one with Nicholas Holt, Technical Director at Skidmore, Owings […]