Download: How to Manage Client Relationships

Download my short guide for Architects, Engineers, and Contractors.

The guide covers the following topics:

  • Challenges is customer relationships
  • Who are the clients?
  • Make sure you have a strategy
  • Understand what creates value
  • Identify and evaluate your client relationships
  • Optimize your client portfolio
  • Develop and maintain client relationships systematically
  • How to proceed

About the author

Aarni Heiskanen

Aarni Heiskanen, Construction Innovation Agent, is hailed as a Top 100 influencer in construction. Aarni has been a pioneer in computer-aided design, he has co-founded a business software company, and worked as a certified management consultant. At present, he runs AE Partners, a communication firm. Aarni holds a master's degree in architecture.


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